Philippine BPO Industry Sets Aggressive Target for 2022

Despite concerns from President Rodrigo Duterte’s anti-US stance, the country’s information technology and business process management industry is embarking on an aggressive six-year plan that targets nearly $38.9 billion in revenues and 1.8 million more jobs by 2022. Its revenue is expected to hit $25 billion by the end of this year. As a result, the industry’s share of the global market will increase to 15.5 percent from this year’s 12.6…

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